Orders & returns
Track parcels, request exchanges, or report damages.
support@thegardenstore.in Mon–Sat, 9 AM – 9 PM ISTLET’S GROW TOGETHER
We love solving plant puzzles—whether you’re tracking an order, planning an office jungle, or styling a balcony.
Send us a photo, get care advice from horticulturists.
Direct access to real humans—no bots, no loops.
Track parcels, request exchanges, or report damages.
support@thegardenstore.in Mon–Sat, 9 AM – 9 PM ISTDesign services for homes, cafés, offices, and events.
styling@thegardenstore.in Consult slots Wed & FriCustom workshops, gifting, or retail partnerships.
community@thegardenstore.in Response within 24 hrsThe Garden Store, Leisure Valley Road, near Roots cafe, Sector 29, Gurugram, Haryana
Open daily 10 AM – 8 PM Guided tours Sat & SunFill in the details and we’ll get back with a tailored solution.
Every detail is captured in our help desk so nothing gets missed.
Plant doctors or logistics partners jump in based on the topic selected.
We send photos, guides, or replacement tracking—whatever solves it.
Need instant help?
Message us on WhatsAppGuided walkthroughs, potting stations, barista coffee, and curated playlists to keep you inspired.
Most emails and WhatsApp messages receive a reply within 12 hours. Urgent plant health queries are escalated immediately to the care team.
Yes! Book a slot via styling@gardenstore.in and our plant architects will plan, source, deliver, and maintain your space.
Absolutely. Choose “Click & Collect” at checkout or call ahead, and we’ll have your order packed with a QR scan pick-up.